Women in AI-Powered Revenue Cycle Management: Trends and Opportunities
- Corliss
- Mar 16
- 4 min read
Introduction
We Salute You in the Spirit of Acknowledging and Celebrating all of the Brilliant and Talented women experts who are fortunate enough to have landed jobs within the artificial intelligence (AI) and Revenue Cycle Management (RCM) healthcare industry! AI in RCM has become a pivotal area of technological growth, expansion and innovation, with women increasingly advancing and shaping the roles in this dynamic field.
Integrating artificial intelligence (AI) into Revenue Cycle Management (RCM) has transformed how healthcare organizations handle billing, coding, and financial operations.
One critical aspect of this evolution is the representation of women in AI-driven RCM roles (Harvard, Women in Tech & AI, 2024). However, over the past five years, the percentage of women holding AI-related positions in RCM has begin to increase, though gender disparities persist progress is being made. This Article explores the trends year-over-year and some companies the initiative of leveling the playing field by hiring women in AI-powered RCM roles over the last five years (Women are falling behind on Generative AI, 2024).
Year-Over-Year Growth of Women in AI-Powered RCM Roles
While the exact numbers of women specifically in AI-driven RCM are limited, we can analyze broader trends of women in AI and healthcare technology and apply insights to RCM.
According to reports from sources like the World Economic Forum (WEF), Deloitte, and McKinsey, the percentage of women in AI-related jobs across industries has grown, but healthcare technology—especially RCM—is seeing a more gradual shift.
The percentage of women in AI across industries has climbed from 22% in 2020 to about 35% in 2024.
In AI-driven RCM, representation was significantly lower (~15% in 2020) but steadily increased to around 27% in 2024.
While this growth is promising, there’s still a significant gender gap. Men continue to dominate AI-related roles, particularly in the more technical aspects of RCM, such as machine learning and predictive analytics.
Companies Leading the Charge in Hiring Women for AI-Driven RCM Roles
Several healthcare technology firms and revenue cycle management providers are actively hiring women for AI-related roles in RCM. These companies are not only leveraging AI to optimize healthcare payments but also making efforts to close the gender gap in tech-driven RCM positions:
1. Change Healthcare (A UnitedHealth Group Company)
o Specializes in AI-powered revenue cycle automation.
o Actively hiring data scientists, AI engineers, and RCM analysts.
o Committed to diversity in tech, with initiatives supporting women in AI.
2. Optum (UnitedHealth Group)
o A leader in AI-driven RCM and predictive analytics.
o Runs mentorship programs encouraging women in AI and data science.
3. R1 RCM
o Focuses on AI-based claims processing and denial management.
o Actively hires women in leadership and AI development roles.
4. Waystar
o Provides AI-powered billing and collections solutions for healthcare.
o Offers women-focused leadership programs in technology.
5. nThrive (now part of FinThrive)
o Uses AI to optimize revenue cycle workflows.
o Has a growing number of female executives in AI and tech-related roles.
6. Cerner (Now Oracle Health)
o A key player in AI-driven RCM automation.
o Actively working on gender diversity initiatives.
7. Epic Systems
o Incorporating AI in revenue cycle tools and hiring women in tech-driven RCM roles.
Challenges and Opportunities for Women in AI-Driven RCM
Challenges:
Gender Bias in AI & Tech: Women remain underrepresented in AI-driven roles, particularly in leadership.
Lack of AI-Specific Training for RCM: Many RCM professionals (most women) may not have AI expertise.
Workplace Barriers: Healthcare tech firms are still working toward equitable career advancement.
Opportunities:
Growing AI Adoption in RCM: More roles emerge as AI becomes standard in revenue cycle processes.
Diversity Initiatives: Companies actively push for gender inclusivity in AI and tech.
Higher Salaries & Leadership Growth: Women in AI-driven RCM can command competitive salaries and leadership positions.
Conclusion
Women’s presence in AI-powered Revenue Cycle Management roles has grown from around 15% in 2020 to nearly 27% in 2024, showing progress but still highlighting room for improvement. Leading healthcare RCM companies such as Optum, Change Healthcare, R1 RCM, and Waystar drive diversity efforts, but continued focus on mentorship, training, and inclusion is needed to close the gap (Why Generative AI is Widening the Gender Gap, 2025).
As AI reshapes healthcare revenue cycle management, organizations must ensure that women have equal opportunities to lead the transformation. With more companies investing in diverse hiring practices and AI education, the future looks promising for women in AI-driven RCM careers.
Sources:
Complete Disclosure/Disclaimer:
While this P3 Women in AI-Powered Revenue Cycle Management: Trends and Opportunities analysis draws from AI in RCM industry research, the content and sources in this Article should still be verified, as our knowledge cutoff date(s) might not include recent updates, edits, clarifications, and/or data corrections. Additionally, some content and details are generated using AI tools and technologies. To learn more about Responsible AI Governance, Stewardship, Medical Coding Analysis, and Process Improvements, click here.