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AI Machine Learning (ML) in RCM

        Artificial Intelligence (AI) IN RCM   
     MEASURe | MONITOR | MONETIZE

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Our
Approach

 

WHO WE ARE:​

​P3 Quality™ is a Healthcare Tech company specializing in AI

In Revenue Cycle research, development, and issue resolution management. 

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AI AuditME™ Framework & Method product designs:

  • Significantly invested in AI-driven technologies?

  • Still seeing high volumes of documentation and coding denials?

  • Rework consuming ROI gains?

  • You have questions?  |  We have Answers!

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OUR CORE VALUES:  

  • People, Processes & Principles

 

OUR SOLUTION: 

Detect, Diagnose, Resolve & Improve 

  • AI Model Data Drift & Hallucinations​

  • Automated Coding Abstraction & Validation 

  • Quality Assurance | Quality Control Inconsistencies

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KEENLY FOCUSED ON:​

  • Revenue Integrity, HIM, CDI & RCM Functions

  • Advancing Human In the Loop (HITL) Oversight

    • Standardizing Broken Processes

    • Building Frameworks â€‹

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P3 QUALITY is a WBE, nationally certified by the Women's  Business Enterprise National Council (WBENC). 

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Our
Methodology

OUR METHODS:

Compliant, AccountableResponsible, and Ethical Use of AI:

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​​​​NAIC-ALIGNED STANDARDS

  1. Governance 

  2. Transparency

  3. Accountability & Responsibility

  4. Data Quality, Privacy & Protections 

  5. Testing & Validation 

  6. Security & Risk Mitigation

  7. Third-Party BAA & Vendor Risks

  8. Consumer Protections

  9. Ongoing Audits, Monitoring & Maintenance​

 

MEDICAL RECORD VALIDATION

ELECTRONIC MEDICAL RECORDS

AI Misinterpretations & Misclassifications 

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HEALTH DEMOGRAPHICS    VALIDATION WORKFLOW â€‹

Patient Encounter or Hospital Admission Data

  • Inaccurate Demographics 

  • ​Cause AI in RCM Downstream Issues

    • Misalignment with Payer Requirements

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QUALITY/COMPLIANCE AUDIT RISKS

  • Undercoding (Patient presented as less sick)

  • Overcoding (Patient's illness presented as more severe) â€‹â€‹

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ROOT CAUSE OF AI INCONSISTENCIES 

  1. Patient Data Models 

  2. Wrong Diagnosis Codes

  3. Incorrect Procedure Codes

  4. Improper Modifiers 

  5. Missing Comorbidity Codes

  6. Incorrect Severity or Risk Scores

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MEASURE CHARGE ERRORS

 

AI CODING/CDI AUTOMATION

Inconsistent CDI Flag Errors

  • ​Upcoded/Undercoded E/M Levels​​​​

  • Incorrect Procedural Hierarchies 

  • Misassigned Chronic Conditions

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AI ERRORS CREATE

  • Quality/Compliance Exposure

  • Payer Audit Risks

  • Ethical/Legal Implications 

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THIS STEMS FROM

  • AI Drift and Hallucinations​

MONITOR AI DRIFT & HALLUCINATIONS​​

AI Algorithm errors erode trust between patients, providers, and payers:

  • Coding Errors Increase

  • Providers Lose Confidence in Automated Coding Systems 

  • Patients Dispute Bills 

  • RCM Leaders Distrust Their AI Investment 

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MONETIZE KEY PERFORMANCE INDICATORS  (KPIs): 

  • Accuracy Variance (AI model output)

  • Coding/CDI Disagreement Rates

  • Claim Denial Spikes tied to AI-Generated logic

  • Charge Capture Changes > 10 YOY w/o Clinical Justification

  • DNFB Increase Linked to AI Inconsistencies

  • ​Unexpected MUE, CCI, HCC, or DRG shifts

  • Payer Rule Incompatibilities 

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AI HUMAN-IN-THE-LOOP (HITL)        SERVICE OFFERINGS
  • Eligibility Verifications 

  • Prior Authorizations

  • Clinical Documentation Integrity (CDI)

  • AI Medical Coding 

  • AI Audits

  • Charge Integrity 

  • DNFB Reconciliation 

  • Denial Prevention

  • RCM Mitigation & Optimization

  • BAA & SLA Oversight 

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